Get PAKT

We handle your clothes and accessories with the utmost care and respect, ensuring they arrive at our facility safely.

A white-gloved valet will collect your items and transport them to our facility in garment bags. Once there, we individually inspect, photograph, and prepare a condition report for every item. The condition report allows you to see exactly what needs taking care of and offers our care recommendations such as dry cleaning and repairs. Your clothes will be in quarantine for a brief period of time while we assess their suitability for storage in the PAKT 'clean room'. We then select the most appropriate storage bags, boxes and packing materials to look after your clothes in the best possible way. All items pass through UVC light sterilisation before storage in the PAKT 'clean room'.

Your clothes are important to us, and we maintain the highest professional standards when inspecting and transporting your items.

The PAKT 'clean room' provides a pristine environment in which to store your clothes. We permanently maintain our facility at a temperature of 19-21ºC with 50-60% humidity. Meanwhile, the air is filtered, removing dust, odour, allergens and mould down to 3 microns in size.

PAKT's facilities also include UVC light sterilisation, ecological pest control, individual garment bags and an access-limiting security system. We designed our storage facility to provide the best possible environment for your clothes.

You can log in to your account and create a collection appointment in three simple steps by clicking 'Book An Appointment':

 1. Select the address we will be collecting from, or add a new address
 2. Add items from your wardrobe to your collection list, or add new items
 3. Choose your preferred collection date and time

Once our Customer Service Team receives your request, we will send you an acknowledgement. A PAKT team member will be in touch by email or telephone to confirm your collection.

You can log in to your account and create a delivery appointment in four simple steps by clicking 'Book Delivery':

 1. Select the address we will be delivering to, or add a new address
 2. Add items from your wardrobe to your delivery list
 3. Choose any additional services you require
 4. Choose your preferred delivery date and time

Once our Customer Service Team receives your request, we will send you an acknowledgement. A PAKT team member will be in touch by email or telephone to confirm your delivery.

We accept designer bags, apparel, jewellery, watches, shoes (brand new only), as well as rare, vintage pieces from luxury brands.

Please note, we do not accept:
- Lingerie, swimwear or activewear
- Mass-market brands
- Prototypes or samples
- Items in fair condition
- Counterfeits

Please contact us for further details.

Ideally, yes. However, we do accept certain items with light signs of wear. Each accepted item is categorised as Never Worn, Very Good and Good.

Never Worn: Items are unused and include tags, box and dust bag.
Very Good: Minor stains (no larger than dime size and removable) and light pilling is accepted.
Good: Items show moderate signs of use. No modifications, tear or holes, discolouration.

We do not accept pieces with any of the flaws listed below:


Apparel
 Missing brand labels
 Altered, misshapen or heavy pilling
 Prominent stains or discolouration
 Rips, tears or splitting seams
 Missing or broken parts

Leather Goods & Shoes
 Prominent stains or discolouration
 Missing or broken parts
 Rips, tears or splitting seams
 Excessive scuffing or scratching

Jewellery & Watches
 Missing gemstones
 Severe metal scratching or dents
 Damage to watch functionality
 Noticeable oxidation
 Strong odour

Our goal is to help you monetise your wardrobe in the best way possible. We aim to sell your items at the highest price the market will accept. We consider brand resale value, item condition, market trends and rarity to help determine the best price for your items.

The price at which we list your item will always be approved by you. In the event that we are unable to agree on a price, your item will be returned to you.

Our goal is to help you sell within 3 months. Items in great demand may sell within hours of being listed while items with high prices may take more than 3 months and only begin to receive offers after the price is discounted. Seasonality will also influence sales.

Collections are free for pick up of 25 pieces. Upon the sale of your item, we charge a commission based on the final selling price of your item. We do not charge a storage fee while your items are consigned. Delivery charges may apply if we need to return items to you.

Please contact us for further details.

You will receive an end-of-month email notification for any successful sales. Your earnings will be transferred to your bank account within 7-10 working days after receiving the report. You also have the option to convert your earnings into PAKT credits with an additional 15% value.